Pharmacy Customer Experience Specialist – Flexible Hours

Walgreens; Sturgis Township (MI); On-site; USD 22,000 - 25,000; Part time

Job summary

Walgreens is hiring for a store position in Michigan to deliver friendly, efficient checkout and customer care while supporting the pharmacy team under supervision. You will help locate products, answer questions, and ensure accuracy of prescriptions and patient information in store systems.

The role emphasizes strong math and computer skills, flexibility for evenings/weekends, and prior retail experience is a plus.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of retail experience; familiarity with Walgreens processes is a plus.

Responsibilities

• Greet and assist customers with products and services; provide courteous checkout.
• Assist pharmacist under supervision; handle prescriptions and patient information.
• Maintain clean, organized counters and shelves; operate register and process payments.
• Handle refunds, exchanges, and process third-party claims.

Skills

Fluent English

Customer service

Math proficiency

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is hiring for a store position in Michigan to deliver friendly, efficient checkout and customer care while supporting the pharmacy team under supervision. You will help locate products, answer questions, and ensure accuracy of prescriptions and patient information in store systems.

The role emphasizes strong math and computer skills, flexibility for evenings/weekends, and prior retail experience is a plus.