Pharmacy Customer Care Specialist — Flexible Schedule

Walgreens; De Forest (MN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Minnesota is hiring to support customer experience at the point of sale and assist the pharmacist in daily operations. The role includes cashier duties, customer assistance, and pharmacy-related tasks under supervision, with emphasis on accuracy, service, and compliance.

Successful candidates will have strong English skills, a flexible schedule, and preferably retail experience and PTCB certification. Training will cover pharmacy systems, inventory, and customer care standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer good math skills for filling prescriptions accurately.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist, under direct supervision, in the practice of pharmacy and uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers and patients by greeting them and offering assistance with products and services, resolving issues to ensure a positive experience.
• Provides customer service in the photo area and supports web pick-up responsibilities.
• Performs duties assigned by Pharmacy Manager and staff pharmacist, including inventory management and adherence to policies.

Skills

PTCB certification

Retail experience

Job description

Walgreens in Minnesota is hiring to support customer experience at the point of sale and assist the pharmacist in daily operations. The role includes cashier duties, customer assistance, and pharmacy-related tasks under supervision, with emphasis on accuracy, service, and compliance.

Successful candidates will have strong English skills, a flexible schedule, and preferably retail experience and PTCB certification. Training will cover pharmacy systems, inventory, and customer care standards.