Pharmacy Customer Care Specialist – Checkout & Med Info

Walgreens; Belvidere (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Belvidere, IL is hiring a Pharmacy/Customer Service Associate to provide friendly checkout and assist pharmacists under supervision. You will use pharmacy systems to process prescriptions and help locate products while maintaining accuracy and compliance.

Responsibilities include greeting customers, recommending items, handling returns, stocking, and supporting pharmacy operations to ensure a smooth, compliant patient experience. Flexibility for evenings and weekends is required.

Qualifications

• Fluent reading, writing and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Prefer six months of retail experience and prior Walgreens work experience.

Responsibilities

• Register sales on cash register and provide courteous checkout service.
• Assist pharmacist under supervision with prescription processing and drug info.
• Maintain store cleanliness, stock shelves, and price merchandise.
• Handle returns, exchanges, and clerical duties as assigned by management.
• Provide customer service in photo area and assist with web pick-up orders.

Skills

Customer service

Cash handling

Fluent English

Retail experience

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Belvidere, IL is hiring a Pharmacy/Customer Service Associate to provide friendly checkout and assist pharmacists under supervision. You will use pharmacy systems to process prescriptions and help locate products while maintaining accuracy and compliance.

Responsibilities include greeting customers, recommending items, handling returns, stocking, and supporting pharmacy operations to ensure a smooth, compliant patient experience. Flexibility for evenings and weekends is required.