Pharmacy Customer Service & Prescription Support

Walgreens; Batavia (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Batavia, IL is seeking a team member to deliver friendly, efficient checkout service and assist the pharmacist with prescription processing under supervision.

You will use pharmacy systems to access patient and drug information, enter data, and support inventory, merchandising, and customer care. The role emphasizes accuracy, compliance, and courteous service in a fast-paced retail pharmacy setting.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Provide courteous, friendly checkout service and assist customers at the register.
• Assist pharmacists under supervision with prescriptions and medication queries.
• Enter patient and drug information into pharmacy systems and process prescriptions.
• Help with inventory, merchandising, and store cleanliness.
• Support pharmacy operations including claims processing and workflow scheduling.
• Deliver excellent customer experiences and resolve issues promptly.

Skills

Customer service

Math skills

Computer skills

English fluency

Tools

POS system

Pharmacy systems

Job description

Walgreens in Batavia, IL is seeking a team member to deliver friendly, efficient checkout service and assist the pharmacist with prescription processing under supervision.

You will use pharmacy systems to access patient and drug information, enter data, and support inventory, merchandising, and customer care. The role emphasizes accuracy, compliance, and courteous service in a fast-paced retail pharmacy setting.