Pharmacy Customer Care Specialist

Walgreens; DeKalb (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in DeKalb, IL is hiring for a team member to support daily pharmacy and retail operations. You will greet customers, assist with products, and provide courteous, efficient checkout service.

You will work under supervision to help the pharmacist with prescription processing and patient information in pharmacy systems. The role emphasizes accuracy in counting and weighing medications, strong math skills, and reliable computer use.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months' experience in a retail environment is preferred.
• Prior Walgreens experience and pharmacy software knowledge are a plus.

Responsibilities

• Greet customers, assist with products, and deliver friendly checkout service.
• Register sales, handle cash, and process returns and exchanges.
• Assist pharmacists under supervision by entering patient and drug information and processing prescriptions.
• Maintain clean and organized store area and assist with inventory.
• Support Pharmacy Manager with workflow and documentation compliance.

Skills

Customer service

Mathematical accuracy

Computer literacy

Communication skills

Education

PTCB certification

Job description

Walgreens in DeKalb, IL is hiring for a team member to support daily pharmacy and retail operations. You will greet customers, assist with products, and provide courteous, efficient checkout service.

You will work under supervision to help the pharmacist with prescription processing and patient information in pharmacy systems. The role emphasizes accuracy in counting and weighing medications, strong math skills, and reliable computer use.