Pharmacy Customer Care Specialist

Walgreens; Woodridge (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in the United States seeks a Pharmacy Technician/Customer Service Associate to deliver a distinctive customer experience at the checkout and assist the pharmacist under supervision with prescription processing. You will use pharmacy systems to obtain patient and drug information and support workflow.

The role requires English fluency, a willingness to work a flexible schedule including evenings and weekends, and preferably six months of retail experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.

Responsibilities

• Registers sales on the cash register and provides courteous checkout service.
• Assist pharmacist under supervision with prescription processing and pharmacy tasks.
• Maintain clean, organized counters and shelves and assist customers in locating products.
• Handle returns, exchanges, and daily store duties as assigned by management.

Skills

Customer service

Cash handling

English fluency

Education

PTCB certification (Retail Pharmacy Technician)

Tools

Pharmacy systems

Job description

Walgreens in the United States seeks a Pharmacy Technician/Customer Service Associate to deliver a distinctive customer experience at the checkout and assist the pharmacist under supervision with prescription processing. You will use pharmacy systems to obtain patient and drug information and support workflow.

The role requires English fluency, a willingness to work a flexible schedule including evenings and weekends, and preferably six months of retail experience.