Pharmacy Customer Care Specialist

Walgreens; Whitewater (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Wisconsin is seeking a Pharmacy Technician to support pharmacists, assist customers, and handle register transactions. You will use pharmacy systems to enter patient and drug information and help with prescription processing.

The role emphasizes customer service, accuracy, and compliance, with training and opportunities for certification. The position requires English fluency, flexibility in schedule, and prior retail experience; Walgreens provides a dynamic team environment and

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• PTCB certification preferred or obtainable.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assist the pharmacist under direct supervision in the practice of pharmacy and process prescriptions.
• Keeps counters and shelves clean and merchandised; uses pharmacy systems to enter patient and drug information.
• Recommends items, handles returns, and supports inventory and store operations.

Skills

English fluency

Flexible schedule

Math skills

PTCB certification

Tools

Pharmacy systems

POS system

Job description

Walgreens in Wisconsin is seeking a Pharmacy Technician to support pharmacists, assist customers, and handle register transactions. You will use pharmacy systems to enter patient and drug information and help with prescription processing.

The role emphasizes customer service, accuracy, and compliance, with training and opportunities for certification. The position requires English fluency, flexibility in schedule, and prior retail experience; Walgreens provides a dynamic team environment and