Pharmacy Customer Care Specialist

Walgreens; West Memphis (AR); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in the United States seeks a Pharmacy Assistant to deliver a distinctive customer experience at the checkout, and to assist the pharmacist under direct supervision with prescription processing.

You will greet customers, advise on products, manage pharmacy systems, and help maintain inventory and displays. Training toward PTCB certification is provided; the role offers hourly pay and benefits.

Qualifications

• Must earn and maintain PTCB certification.
• Ability to assist pharmacist under supervision and use pharmacy systems to enter patient and drug information.
• Clear understanding of state and federal regulations as they pertain to pharmacy operations.

Responsibilities

• Engages customers by greeting them and offering assistance with products and services.
• Provides courteous, friendly checkout service and recommends items for sale.
• Registers purchases, processes returns, and supports pharmacy workflow under pharmacist supervision.
• Maintains clean, well-merchandised counters and shelves and assists with inventory and stock rotation.
• Assists pharmacy staff with prescription processing, entry of patient information, and adherence to quality standards.

Skills

Customer service

Communication

Teamwork

Education

PTCB certification

Job description

Walgreens in the United States seeks a Pharmacy Assistant to deliver a distinctive customer experience at the checkout, and to assist the pharmacist under direct supervision with prescription processing.

You will greet customers, advise on products, manage pharmacy systems, and help maintain inventory and displays. Training toward PTCB certification is provided; the role offers hourly pay and benefits.