Pharmacy Customer Care Specialist

Walgreens; Waunakee (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Waunakee, WI is seeking team members to deliver a distinctive customer experience at the register and in the pharmacy area. You will support pharmacists, process prescriptions, and help customers find products with friendly, efficient service.

The role involves stocking, inventory, and maintaining store displays, while adhering to policies and safety standards. Evening and weekend availability is often required and prior retail experience is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• PTCB certification preferred or pursued training.

Responsibilities

• Greet customers and provide courteous checkout service.
• Assist pharmacist under supervision with dispensing and patient info.
• Maintain shelves, inventory, and displays; process returns and exchanges.
• Handle prescriptions processes and ensure correct medication counts.
• Provide customer service in photo area and assist with web pick-up orders.

Skills

Customer service

Communication

Math skills

Flexibility

Attention to detail

Tools

Pharmacy systems

Cash register

Job description

Walgreens in Waunakee, WI is seeking team members to deliver a distinctive customer experience at the register and in the pharmacy area. You will support pharmacists, process prescriptions, and help customers find products with friendly, efficient service.

The role involves stocking, inventory, and maintaining store displays, while adhering to policies and safety standards. Evening and weekend availability is often required and prior retail experience is a plus.