Pharmacy Customer Care Specialist

Walgreens Co.; Spokane (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens Co. is seeking a front-line team member to deliver excellent customer service at the register and assist the pharmacy team. You will handle transactions, help customers find products, and support pharmacists in processing prescriptions while maintaining compliance with store policies.

The role emphasizes friendly, efficient service and adherence to pharmacy procedures. Flexibility for evenings and weekends is expected, with opportunities to grow in a retail pharmacy environment.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible retail schedules including evenings and weekends.
• Prefer six months of retail or customer-facing experience.

Responsibilities

• Model and deliver a distinctive customer experience at checkout.
• Assist pharmacists under supervision with prescriptions and patient information.
• Provide courteous, accurate service, process prescriptions, and handle inquiries.

Skills

Customer service

Cash handling

Pharmacy assistance

Team collaboration

Education

PTCB certification

Job description

Walgreens Co. is seeking a front-line team member to deliver excellent customer service at the register and assist the pharmacy team. You will handle transactions, help customers find products, and support pharmacists in processing prescriptions while maintaining compliance with store policies.

The role emphasizes friendly, efficient service and adherence to pharmacy procedures. Flexibility for evenings and weekends is expected, with opportunities to grow in a retail pharmacy environment.