Pharmacy Customer Care Specialist

Walgreens; Schaumburg (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Schaumburg, IL is seeking a friendly, customer-focused associate to support cash register operations and provide excellent service at the pharmacy and front end.

You will assist pharmacists under supervision, process prescriptions, and help customers find products while maintaining store cleanliness and accurate records. Flexible scheduling and prior retail experience are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Registers sales on assigned cash register and provides courteous, efficient checkout service.
• Assists pharmacists under supervision in processing prescriptions and using pharmacy systems.
• Keeps counters and shelves clean and well merchandised and maintains records.

Skills

Customer service

Cash handling

Pharmacy knowledge

Education

PTCB certification

Tools

Pharmacy software

Job description

Walgreens in Schaumburg, IL is seeking a friendly, customer-focused associate to support cash register operations and provide excellent service at the pharmacy and front end.

You will assist pharmacists under supervision, process prescriptions, and help customers find products while maintaining store cleanliness and accurate records. Flexible scheduling and prior retail experience are preferred.