Pharmacy Customer Care Specialist

Walgreens; Ridgewood (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Ridgewood, NJ is seeking a Pharmacy Customer Experience Associate to assist pharmacists, handle checkout duties, and maintain a welcoming store environment. You will engage customers, process prescriptions under supervision, and support inventory and merchandising tasks across the shop floor.

The role emphasizes accuracy, friendly service, and teamwork, with preference for prior Walgreens experience, PTCB certification, and computer skills.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in processing prescriptions and in pharmacy tasks.
• Engage customers, greet and assist to ensure a positive experience.
• Register purchases, handle cash, returns, exchanges, and provide proactive product recommendations.
• Maintain clean, merchandised counters and stock, support inventory practices.
• Support Pharmacy Manager and staff with workflow and clerical duties.

Skills

Customer service

English fluency

Flexible schedule

Retail experience

Job description

Walgreens in Ridgewood, NJ is seeking a Pharmacy Customer Experience Associate to assist pharmacists, handle checkout duties, and maintain a welcoming store environment. You will engage customers, process prescriptions under supervision, and support inventory and merchandising tasks across the shop floor.

The role emphasizes accuracy, friendly service, and teamwork, with preference for prior Walgreens experience, PTCB certification, and computer skills.