Pharmacy Customer Care Specialist

Walgreens; Edison (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Edison, NJ is seeking a friendly Pharmacy Customer Experience Associate to greet customers, assist with product needs, and provide fast checkout. You will support the pharmacist under supervision, process prescriptions, and help maintain smooth pharmacy operations.

Responsibilities include answering questions, handling cash, stocking shelves, and ensuring accurate medication counts while upholding Walgreens policies and customer service standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Experience in a retail environment is helpful.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and provide fast, courteous checkout service.
• Assist pharmacist under supervision with processing prescriptions.
• Handle cash, collect payments, and manage refunds or exchanges.
• Maintain shelves, support inventory, and ensure accurate pricing.
• Provide customer support in-store and uphold Walgreens policies.

Skills

Customer service

Cash handling

English proficiency

Computer skills

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Edison, NJ is seeking a friendly Pharmacy Customer Experience Associate to greet customers, assist with product needs, and provide fast checkout. You will support the pharmacist under supervision, process prescriptions, and help maintain smooth pharmacy operations.

Responsibilities include answering questions, handling cash, stocking shelves, and ensuring accurate medication counts while upholding Walgreens policies and customer service standards.