Pharmacy Customer Experience Specialist

Walgreens; West Windsor (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is hiring in West Windsor, NJ, to support pharmacy operations and provide exceptional customer service at the register. The role involves assisting pharmacists, processing prescriptions, and maintaining store standards.

The ideal candidate demonstrates strong math and communication skills, a willingness to work flexible hours, and prior retail experience, with PTCB certification preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Preference for Walgreens experience.
• Good math skills for accurate prescription counting and weighing.

Responsibilities

• Assist pharmacist under supervision in dispensing and drug information.
• Provide courteous checkout service and helpful customer support.
• Maintain counters, shelves, and merchandising; process returns and exchanges.
• Enter patient and drug information in pharmacy systems; check for interactions.
• Handle third-party claims and prepare prescriptions for dispensing.
• Support pharmacy department with inventory management and compliance duties.

Skills

Customer service

Cash handling

Communication

Education

PTCB certification

Tools

Pharmacy systems

Store systems

Job description

Walgreens is hiring in West Windsor, NJ, to support pharmacy operations and provide exceptional customer service at the register. The role involves assisting pharmacists, processing prescriptions, and maintaining store standards.

The ideal candidate demonstrates strong math and communication skills, a willingness to work flexible hours, and prior retail experience, with PTCB certification preferred.