Pharmacy Customer Experience Specialist

Walgreens; Haven Homes (NJ); On-site; USD 38,000 - 48,000; Full time

Job summary

Walgreens in New Jersey is seeking a team member to support pharmacy operations and deliver a distinctive customer experience. You will assist the pharmacist under direct supervision and provide courteous checkout service to customers, helping them locate products and answering questions.

The role emphasizes accurate transaction handling, inventory upkeep, and adherence to company policies while ensuring a safe, friendly store environment.

Qualifications

• Assists pharmacist under direct supervision in the practice of pharmacy.
• Provides courteous, fair, friendly and efficient checkout service.
• Greet customers, answer questions, and resolve issues to ensure a positive experience.

Responsibilities

• Registers sales on the cash register and processes transactions.
• Keeps counters and shelves clean and merchandised and assists customers in locating products.
• Processes returns, refunds, rain checks, and exchanges as needed.
• Reports prescription errors to the pharmacist on duty and adheres to pharmacy policies.

Skills

Customer service

Cash handling

Checkout experience

Tools

Pharmacy systems

Job description

Walgreens in New Jersey is seeking a team member to support pharmacy operations and deliver a distinctive customer experience. You will assist the pharmacist under direct supervision and provide courteous checkout service to customers, helping them locate products and answering questions.

The role emphasizes accurate transaction handling, inventory upkeep, and adherence to company policies while ensuring a safe, friendly store environment.