Pharmacy Customer Care Specialist

Walgreens; Teaneck Township (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Teaneck, NJ seeks a customer-focused team member to deliver a delightful experience at checkout and assist the pharmacist with prescription processing under supervision. The role involves using store systems, handling cash, and maintaining merchandising standards.

Applicants should have strong English skills, flexibility for evenings/weekends, and retail experience. PTCB certification is preferred; prior Walgreens experience is a plus, with opportunities to grow within the pharmacy

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for filling prescriptions accurately.
• Prefer good computer skills and knowledge of store inventory control.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales, provides courteous checkout service.
• Assists pharmacist under supervision, using pharmacy systems to process prescriptions.
• Responds to customer questions and resolves issues to ensure a positive experience.
• Maintains clean, organized counters and shelves; handles inventory.
• Performs duties as assigned by Pharmacy Manager and Store Manager, including pharmacy-related tasks.

Skills

Customer service

Cash handling

Mathematical skills

Computer skills

Inventory knowledge

PTCB certification

Tools

POS system

Job description

Walgreens in Teaneck, NJ seeks a customer-focused team member to deliver a delightful experience at checkout and assist the pharmacist with prescription processing under supervision. The role involves using store systems, handling cash, and maintaining merchandising standards.

Applicants should have strong English skills, flexibility for evenings/weekends, and retail experience. PTCB certification is preferred; prior Walgreens experience is a plus, with opportunities to grow within the pharmacy