Pharmacy Customer Care Specialist

Walgreens; Petoskey (MI); On-site; USD 15,000 - 25,000; Full time

Job summary

Walgreens in the United States is seeking a customer-focused associate to support daily store operations and pharmacy-related tasks under supervision. You will assist customers at the register, stock shelves, and help with prescription processing under the pharmacist's guidance.

The role emphasizes strong service, accuracy in math and cash handling, and the ability to work a flexible schedule, including evenings and weekends. Prior Walgreens experience and PTCB certification are a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.
• PTCB certification is preferred.
• Prior Walgreens experience is a plus.

Responsibilities

• Greet customers and assist with products to ensure a positive customer experience.
• Process prescriptions under supervision and assist pharmacists.
• Operate cash registers, handle payments, and perform returns or exchanges as needed.
• Maintain counters and shelves, stocking and pricing merchandise.
• Assist with pharmacy inventory and avoid dispensing errors under guidance.

Skills

Customer service

Cash handling

English fluency

Flexibility with schedule

Math skills

Computer skills

Education

PTCB certification

Tools

Store systems

POS system

Pharmacy systems

Job description

Walgreens in the United States is seeking a customer-focused associate to support daily store operations and pharmacy-related tasks under supervision. You will assist customers at the register, stock shelves, and help with prescription processing under the pharmacist's guidance.

The role emphasizes strong service, accuracy in math and cash handling, and the ability to work a flexible schedule, including evenings and weekends. Prior Walgreens experience and PTCB certification are a plus.