Pharmacy Customer Experience Specialist

Walgreens; Town of Florida (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in the United States is seeking an entry-level Pharmacy support role. You will assist pharmacists under supervision, enter patient information, and help with prescription processing while delivering courteous customer service at the register.

The role requires a flexible schedule, experience in retail is preferred, and PTCB certification is valued. This position emphasizes accuracy, compliance, and teamwork in a busy retail pharmacy environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.

Responsibilities

• Assist pharmacists under supervision in dispensing prescriptions.
• Provide courteous, friendly checkout and assist customers with products and services.
• Maintain store cleanliness, merchandise, and inventory; handle returns and exchanges as needed.
• Assist Pharmacy Manager with inventory management and cashier duties.
• Support pharmacy operations and adhere to company policies and procedures.

Skills

Customer service

Cash handling

English proficiency

Flexible schedule

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Job description

Walgreens in the United States is seeking an entry-level Pharmacy support role. You will assist pharmacists under supervision, enter patient information, and help with prescription processing while delivering courteous customer service at the register.

The role requires a flexible schedule, experience in retail is preferred, and PTCB certification is valued. This position emphasizes accuracy, compliance, and teamwork in a busy retail pharmacy environment.