Pharmacy Customer Care Specialist

Walgreens; Waynesville (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking an individual to deliver exceptional customer experiences at the register and assist the pharmacist under supervision with dispensing processes.

The role emphasizes accurate prescription handling, use of pharmacy systems, and maintaining a clean, organized store. Flexible scheduling, English proficiency, and prior retail experience are preferred, with PTCB certification advantageous.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer retail experience and good math skills for accurate prescription filling.
• Prefer computer skills and knowledge of store inventory control.
• Possess PTCB certification (trained and maintained) is advantageous.

Responsibilities

• Assistant to pharmacist under supervision in the practice of pharmacy.
• Provide courteous, friendly, and efficient checkout service at the register.
• Process prescriptions and use pharmacy systems to obtain patient and drug information.
• Restock shelves, maintain displays, and ensure clean, organized store conditions.
• Handle returns, voids, or exchanges per policy and assist with inventory management.

Skills

Customer service

English proficiency

Flexible schedule

Math skills

Computer skills

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking an individual to deliver exceptional customer experiences at the register and assist the pharmacist under supervision with dispensing processes.

The role emphasizes accurate prescription handling, use of pharmacy systems, and maintaining a clean, organized store. Flexible scheduling, English proficiency, and prior retail experience are preferred, with PTCB certification advantageous.