Pharmacy Customer Care Specialist

Walgreens; Midlothian (VA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking associates to deliver friendly checkout service, assist pharmacists, and help maintain clean, well-merchandised stores in Midlothian, Virginia. The role includes enforcing policies, handling orders, and supporting the pharmacy team to ensure a safe and efficient experience for customers.

Candidates should have strong English skills, a flexible schedule, and ideally six months of retail experience; PTCB certification is preferred and experience with store systems is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment is preferred.
• Prior Walgreens experience is preferred.
• Good math skills to fill prescriptions accurately.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Greet customers and provide assistance with products and services.
• Process prescriptions under supervision and assist pharmacists in workflow.
• Operate cash register, handle transactions, and assist with returns.
• Maintain counters, shelves, and displays; ensure pricing accuracy.
• Assist with pharmacy inventory management and vendor/stock coordination.

Skills

Customer service

English fluency

Flexible schedule

Math skills

Computer skills

Inventory knowledge

Education

PTCB certification

Tools

POS system

Job description

Walgreens is seeking associates to deliver friendly checkout service, assist pharmacists, and help maintain clean, well-merchandised stores in Midlothian, Virginia. The role includes enforcing policies, handling orders, and supporting the pharmacy team to ensure a safe and efficient experience for customers.

Candidates should have strong English skills, a flexible schedule, and ideally six months of retail experience; PTCB certification is preferred and experience with store systems is a plus.