Pharmacy Customer Experience Specialist

Walgreens; Vienna (VA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Vienna, VA area seeks an enthusiastic team member to support pharmacy operations and customer care. You will assist pharmacists under supervision, handle prescriptions, and provide friendly, efficient checkout and store help.

A focus on accuracy, service, and compliance with regulatory standards is essential. This role emphasizes customer experience, safety, and teamwork; prior retail or pharmacy exposure is preferred, and PTCB certification is a plus.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Customer service mindset with attention to detail.

Responsibilities

• Assist pharmacist under supervision with entering patient/drug information.
• Process prescriptions and support medication dispensing activities.
• Provide courteous, efficient checkout and help customers locate products.
• Maintain clean, well-merchandised counters and shelves, stock rotation as needed.
• Support pharmacy and store operations, including inventory and claims handling.

Skills

Customer service

English fluency

Cash handling

Pharmacy assistance

Computer skills

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Vienna, VA area seeks an enthusiastic team member to support pharmacy operations and customer care. You will assist pharmacists under supervision, handle prescriptions, and provide friendly, efficient checkout and store help.

A focus on accuracy, service, and compliance with regulatory standards is essential. This role emphasizes customer experience, safety, and teamwork; prior retail or pharmacy exposure is preferred, and PTCB certification is a plus.