Pharmacy Customer Experience Specialist

Walgreens; Chesapeake (VA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Chesapeake, VA seeks a Pharmacy Customer Service Associate to assist pharmacists, process prescriptions, and deliver friendly checkout service. You will greet customers, help locate items, and maintain clean displays while following company policies.

Qualifications include English fluency, prior retail experience preferred, and PTCB certification. Training emphasizes customer care, accuracy in medication handling, and teamwork in a busy store environment.

Qualifications

• Must be fluent in reading, writing, and speaking English and willing to work evenings and weekends.
• Prior retail experience is preferred and familiarity with Walgreens processes is a plus.
• Strong math skills for accurate prescription filling and cash handling.

Responsibilities

• Assist pharmacists under supervision with prescription processing and patient information entry.
• Provide courteous, efficient checkout service and help customers locate products.
• Maintain clean, stocked counters and properly merchandised shelves.
• Handle returns, voids, rain checks, refunds and exchanges per store policy.
• Support inventory management and store operations as directed by management.

Skills

Customer service

Cash handling

Communication

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Chesapeake, VA seeks a Pharmacy Customer Service Associate to assist pharmacists, process prescriptions, and deliver friendly checkout service. You will greet customers, help locate items, and maintain clean displays while following company policies.

Qualifications include English fluency, prior retail experience preferred, and PTCB certification. Training emphasizes customer care, accuracy in medication handling, and teamwork in a busy store environment.