Pharmacy Customer Care Specialist

Walgreens; Yorktown (VA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Yorktown, VA is seeking a Customer Service Associate to deliver a distinctive checkout experience and assist pharmacists under supervision.

You will greet customers, recommend items, process transactions, and help maintain store and pharmacy workflow while upholding safety and regulatory standards.

The role requires flexible hours, a friendly demeanor, and accuracy in cash handling and inventory control while supporting team operations.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prior retail experience preferred.
• Experience with Walgreens is preferred.
• Good math skills for accurate prescriptions and transactions.
• Knowledge of store inventory control helpful.
• PTCB certification preferred.

Responsibilities

• Greet customers and assist with products to ensure a positive experience.
• Register purchases on the cash register and handle transactions.
• Assist pharmacist under supervision with pharmacy tasks and patient information.
• Keep counters and shelves clean and merchandised; manage inventory and pricing.
• Support pharmacy operations and adhere to company policies and procedures.

Skills

Customer service

Cash handling

English fluency

Communication

Tools

POS systems

Job description

Walgreens in Yorktown, VA is seeking a Customer Service Associate to deliver a distinctive checkout experience and assist pharmacists under supervision.

You will greet customers, recommend items, process transactions, and help maintain store and pharmacy workflow while upholding safety and regulatory standards.

The role requires flexible hours, a friendly demeanor, and accuracy in cash handling and inventory control while supporting team operations.