Pharmacy Customer Care Specialist

Walgreens; Macedonia (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Ohio is seeking a Pharmacy Customer Experience Associate to deliver a friendly checkout experience, assist pharmacists, and help customers locate products. You will use pharmacy systems to process prescriptions under supervision and support daily store operations.

The role requires fluency in English, willingness to work evenings and weekends, and basic math and computer skills. Prior retail or Walgreens experience is preferred but not required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills and computer skills.

Responsibilities

• Provides courteous, friendly, fast, and efficient service at checkout.
• Assists pharmacists in dispensing and processing prescriptions under supervision.
• Keeps counters and shelves clean and merchandised; assists with inventory and pricing.
• Handles and processes customer transactions, returns, and exchanges as needed.
• Assists with pharmacy-related tasks and store operations per manager directives.

Skills

Fluent English

Customer service

Math skills

Computer skills

Flexible schedule

Tools

Store systems

Pharmacy systems

Job description

Walgreens in Ohio is seeking a Pharmacy Customer Experience Associate to deliver a friendly checkout experience, assist pharmacists, and help customers locate products. You will use pharmacy systems to process prescriptions under supervision and support daily store operations.

The role requires fluency in English, willingness to work evenings and weekends, and basic math and computer skills. Prior retail or Walgreens experience is preferred but not required.