Pharmacy Customer Care Specialist

Walgreens; Las Piedras (PR); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Puerto Rico is seeking a Pharmacy Technician student-leaning role to support pharmacists and deliver efficient customer service. You will operate a cash register, assist with prescription processing, and maintain store merchandising and inventory while upholding company policies.

The role emphasizes teaming with the Pharmacy Manager to ensure accuracy, patient safety, and positive customer experiences across the store.”

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices to deliver a distinctive experience.
• Provide courteous, friendly, fast, and efficient service at the register.
• Assist pharmacists under supervision with processing prescriptions and patient information.
• Handle prescription processing, third-party claims, and minor clerical duties.
• Maintain stock, pricing accuracy, and clean, merchandised shelves.
• Support the Pharmacy Manager and staff with inventory and workflow.

Skills

Customer service

Retail experience

Cash handling

Communication

POS systems

Tools

POS software

Store equipment

Job description

Walgreens in Puerto Rico is seeking a Pharmacy Technician student-leaning role to support pharmacists and deliver efficient customer service. You will operate a cash register, assist with prescription processing, and maintain store merchandising and inventory while upholding company policies.

The role emphasizes teaming with the Pharmacy Manager to ensure accuracy, patient safety, and positive customer experiences across the store.”