Pharmacy Customer Care Specialist

Walgreens; Crystal Lake (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Crystal Lake, IL is seeking a Pharmacy Clerk to support pharmacists, handle prescriptions under supervision, and provide courteous checkout service. You will engage customers, process sales, maintain store displays, and assist in inventory tasks.

Responsibilities include cashier duties, assisting with prescription processing, and providing photo services. Prior retail experience and PTCB certification are preferred but not required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prior retail experience preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist in dispensing under supervision.
• Register purchases and handle cash and refunds.
• Maintain counters, shelves, and displays; manage inventory and pricing.
• Support pharmacy operations including patient and drug information entry to pharmacy systems.
• Provide customer service in the photo area (passport photos, prints, etc.).

Skills

Customer service

Cash handling

Teamwork

Communication

Inventory awareness

Tools

Pharmacy systems

Point-of-sale system

Inventory software

Job description

Walgreens in Crystal Lake, IL is seeking a Pharmacy Clerk to support pharmacists, handle prescriptions under supervision, and provide courteous checkout service. You will engage customers, process sales, maintain store displays, and assist in inventory tasks.

Responsibilities include cashier duties, assisting with prescription processing, and providing photo services. Prior retail experience and PTCB certification are preferred but not required.