Retail Customer Experience Specialist | Flexible Hours

Walgreens; Lake Zurich (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens in Lake Zurich, IL is seeking a Customer Experience & Operations Associate to deliver friendly, efficient checkout service and assist customers with products and services.

You will manage register transactions, help customers find items, maintain clean displays, and support photo services and online order pickups. The role emphasizes excellent service, compliance with policies, and teamwork.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Registers sales on assigned cash register and handles transactions, returns, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised; assists with stock rotation and pricing.
• Provides customer service in the photo area and supports web-pickup duties.

Skills

Customer service

Cash handling

Merchandising

Communication

Tools

POS System

Inventory system

Job description

Walgreens in Lake Zurich, IL is seeking a Customer Experience & Operations Associate to deliver friendly, efficient checkout service and assist customers with products and services.

You will manage register transactions, help customers find items, maintain clean displays, and support photo services and online order pickups. The role emphasizes excellent service, compliance with policies, and teamwork.