Pharmacy Customer Care Specialist

Walgreens Co.; Highland Heights (KY); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a Pharmacy Technician-level role to support pharmacists and deliver a courteous, efficient checkout experience. The position requires handling prescriptions, processing third-party claims, and assisting in inventory management.

Candidate should have PTCB certification and be fluent in English, with willingness to work evenings and weekends. The role emphasizes customer service, accuracy, and teamwork in a fast-paced retail pharmacy setting.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales at the checkout and provides courteous, efficient service.
• Assists pharmacists under supervision with dispensing and checking medications.
• Processes prescription transactions and third-party claims accurately.
• Maintains clean, stocked counters and shelves and supports inventory.
• Provides customer service in the photo area and assists with web pick-up orders.

Skills

Customer service

Attention to detail

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens Co. is seeking a Pharmacy Technician-level role to support pharmacists and deliver a courteous, efficient checkout experience. The position requires handling prescriptions, processing third-party claims, and assisting in inventory management.

Candidate should have PTCB certification and be fluent in English, with willingness to work evenings and weekends. The role emphasizes customer service, accuracy, and teamwork in a fast-paced retail pharmacy setting.