Pharmacy Customer Care Specialist

Walgreens; Washington (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to support pharmacy and in-store operations. You will handle checkout, assist the pharmacist, and help maintain a clean, well-organized store while delivering friendly service to customers.

The role requires the ability to work flexible hours, basic math and computer skills, and a willingness to learn pharmacy systems. Prior retail experience is preferred and a positive attitude is essential.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Retail experience preferred.
• PTCB certification preferred.

Responsibilities

• Greet customers and provide friendly, efficient checkout service.
• Assist pharmacists under supervision with processing prescriptions.
• Maintain store cleanliness and merchandising; stock and inventory checks.
• Support pharmacy operations by entering patient and drug information into systems and verifying accuracy.
• Handle customer questions and resolve issues to ensure a positive experience.

Skills

Customer service

Cash register operation

Pharmacy assistance

Team collaboration

Communication skills

Tools

Pharmacy systems

Job description

Walgreens is seeking a customer-focused team member to support pharmacy and in-store operations. You will handle checkout, assist the pharmacist, and help maintain a clean, well-organized store while delivering friendly service to customers.

The role requires the ability to work flexible hours, basic math and computer skills, and a willingness to learn pharmacy systems. Prior retail experience is preferred and a positive attitude is essential.