Pharmacy Customer Care Specialist

Walgreens; Bethalto (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Bethalto, IL is seeking a customer-focused team member to support pharmacy operations and provide exceptional service at the register. You will assist the pharmacist under supervision, process prescriptions, and help customers find products.

The role requires flexibility, accuracy with math, and strong computer skills. Previous retail experience is preferred, as is familiarity with Walgreens systems.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for filling prescriptions.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Register sales at assigned cash register and provide courteous checkout service.
• Assist pharmacist under supervision in processing prescriptions and using pharmacy systems.
• Provide courteous, friendly service and resolve customer issues.
• Maintain clean, stocked counters and merchandised shelves.
• Perform inventory-related tasks and price checks as directed.

Skills

Customer service

English fluency

Basic math skills

Computer skills

Education

PTCB certification

Tools

POS system

Pharmacy software

Inventory management

Job description

Walgreens in Bethalto, IL is seeking a customer-focused team member to support pharmacy operations and provide exceptional service at the register. You will assist the pharmacist under supervision, process prescriptions, and help customers find products.

The role requires flexibility, accuracy with math, and strong computer skills. Previous retail experience is preferred, as is familiarity with Walgreens systems.