Pharmacy Customer Experience Specialist

Walgreens; Alton (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Alton, IL is seeking a Pharmacy Clerk to deliver a distinctive customer experience at checkout and assist pharmacists under supervision. You will register sales, help customers with products, and support pharmacy operations by entering patient information and processing prescriptions as directed.

Training provided; earning and maintaining PTCB certification is encouraged, along with ongoing education to stay current with healthcare and pharmacy practices.

Qualifications

• Delivers courteous, fair, friendly checkout service.
• Assists pharmacist under supervision with pharmacy processes.

Responsibilities

• Registers sales on the cash register and handles payments.
• Assists customers with products and services to ensure a positive experience.
• Fills prescriptions by retrieving, counting and pouring medications as directed.
• Ensures compliance with pharmacy policies and quality standards.
• Maintains clean and organized counters and shelves.
• Supports inventory and pricing as directed by store management.
• Handles pharmacy-related customer inquiries and scheduling support.
• Provides photo area services and assists with web pick-up orders.

Skills

Customer service

Cash handling

Team collaboration

Tools

Pharmacy systems

POS

Job description

Walgreens in Alton, IL is seeking a Pharmacy Clerk to deliver a distinctive customer experience at checkout and assist pharmacists under supervision. You will register sales, help customers with products, and support pharmacy operations by entering patient information and processing prescriptions as directed.

Training provided; earning and maintaining PTCB certification is encouraged, along with ongoing education to stay current with healthcare and pharmacy practices.