Pharmacy Customer Care Specialist

Walgreens; Arnold (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Arnold, MD is seeking a Pharmacy Support Associate to deliver friendly checkout service and assist the pharmacist under direct supervision. You will use pharmacy systems to access patient and drug information, help process prescriptions, and support inventory and merchandising.

A strong customer-service mindset and basic math skills are essential. The role emphasizes teamwork, flexibility in scheduling, and adherence to company policies.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment.
• PTCB certification preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience at checkout.
• Registers sales on assigned cash register and provides courteous, fair, friendly service.
• Assists the pharmacist under direct supervision in processing prescriptions and using pharmacy systems.
• Maintains store cleanliness, assists with inventory and merchandising as directed.
• Handles phone calls not requiring pharmacist attention and supports pharmacy operations.
• Completes additional tasks and training as assigned.

Skills

Customer service

Retail experience

Flexible schedule

Education

PTCB certification

Job description

Walgreens in Arnold, MD is seeking a Pharmacy Support Associate to deliver friendly checkout service and assist the pharmacist under direct supervision. You will use pharmacy systems to access patient and drug information, help process prescriptions, and support inventory and merchandising.

A strong customer-service mindset and basic math skills are essential. The role emphasizes teamwork, flexibility in scheduling, and adherence to company policies.