Pharmacy Customer Experience Specialist

Walgreens Co.; Arnold (MO); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Arnold, Missouri is hiring a Customer Service/Pharmacy Associate to deliver friendly checkout and assist the pharmacist under supervision.

You will use pharmacy systems to obtain patient and drug information and help process prescriptions, while ensuring accuracy and compliance. The role emphasizes greeting customers, suggesting products, maintaining clean shelves, and supporting store operations including inventory, returns, and basic cashier duties.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for accurate prescription filling.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Provide courteous checkout service and assist customers.
• Assist pharmacists under supervision with dispensing and medication safety.
• Maintain store cleanliness and stocking; manage inventory and shelves.
• Process returns, rain checks, refunds, and exchanges.
• Handle pharmacy claims and coordinate with pharmacy team.

Skills

Customer service

English proficiency

Cash handling

Education

PTCB certification

Tools

Pharmacy systems

POS system

Job description

Walgreens Co. in Arnold, Missouri is hiring a Customer Service/Pharmacy Associate to deliver friendly checkout and assist the pharmacist under supervision.

You will use pharmacy systems to obtain patient and drug information and help process prescriptions, while ensuring accuracy and compliance. The role emphasizes greeting customers, suggesting products, maintaining clean shelves, and supporting store operations including inventory, returns, and basic cashier duties.