Pharmacy Customer Care & Service Associate

Walgreens; Dobson (NC); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking an in-store teammate to deliver outstanding customer service and support pharmacists in daily duties. You will handle transactions, greet customers, and help locate items while maintaining accurate records and a clean store environment.

This role emphasizes teamwork, reliability, and adherence to pharmacy standards. Training will cover pharmacy systems, prescription processing, and patient safety policies.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision with dispensing and prescription processing.
• Operate cash register and handle customer transactions.
• Provide courteous, friendly, and efficient service.
• Maintain clean shelves and store presentation.
• Enter patient and drug information into pharmacy systems.
• Communicate prescription errors to the pharmacist on duty.

Skills

Customer service

Cash handling

Interpersonal skills

Team player

Education

High school diploma

PTCB certification

Tools

Pharmacy software

Job description

Walgreens is seeking an in-store teammate to deliver outstanding customer service and support pharmacists in daily duties. You will handle transactions, greet customers, and help locate items while maintaining accurate records and a clean store environment.

This role emphasizes teamwork, reliability, and adherence to pharmacy standards. Training will cover pharmacy systems, prescription processing, and patient safety policies.