Pharmacy Customer Care Associate – PTCB Certified

Walgreens; Columbia (SC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Columbia, SC is seeking a team member to deliver a distinctive customer experience. You will greet customers, assist with products, and provide fast, friendly checkout while supporting pharmacy operations under supervision.

You will process prescriptions using pharmacy systems, maintain displays, and help with inventory and third-party claims. Training includes PTCB-related certification and ongoing education in pharmacy practices.

Qualifications

• Experience in customer service and cashier duties.
• Knowledge of pharmacy processes and patient interaction.
• Ability to work under supervision with pharmacists.

Responsibilities

• Assist pharmacist under supervision with prescription processing.
• Register sales and handle cash at the register.
• Provide courteous, efficient checkout service.
• Maintain counters and shelves, assist with inventory and pricing.
• Support pharmacy operations, including inventory and claims processing.
• Respond to prescription errors and adhere to policies.
• Handle calls not requiring pharmacist attention.
• Assist with photo services and web order pickup.

Skills

Customer service

Cash handling

Pharmacy support

Teamwork

Communication

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Columbia, SC is seeking a team member to deliver a distinctive customer experience. You will greet customers, assist with products, and provide fast, friendly checkout while supporting pharmacy operations under supervision.

You will process prescriptions using pharmacy systems, maintain displays, and help with inventory and third-party claims. Training includes PTCB-related certification and ongoing education in pharmacy practices.