Pharmacy Customer Experience Specialist

Walgreens; Conway (SC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Conway, SC seeks a pharmacy support team member to assist the pharmacist, process prescriptions, and deliver courteous checkout service. You will work with pharmacy systems to enter information, ensure accuracy, and help maintain inventory and displays across the store.

The role emphasizes patient-facing service, adherence to policies, and ongoing training to obtain PTCB certification while supporting a high-quality customer experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and entering patient and drug information.
• Process prescriptions, check for possible interactions and ensure accuracy.
• Provide courteous, fast, and efficient service at the cash register.
• Maintain counters and shelves, manage inventory, and stock rotation.
• Follow company policies and pharmacy procedures, including confidentiality.

Skills

Customer service

Cash handling

Retail experience

People skills

Tools

POS system

Job description

Walgreens in Conway, SC seeks a pharmacy support team member to assist the pharmacist, process prescriptions, and deliver courteous checkout service. You will work with pharmacy systems to enter information, ensure accuracy, and help maintain inventory and displays across the store.

The role emphasizes patient-facing service, adherence to policies, and ongoing training to obtain PTCB certification while supporting a high-quality customer experience.