Pharmacy Concierge & Customer Experience Specialist

Walgreens Co.; Portland (OR); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens Co. is seeking a Pharmacy Clerk/Cloak role where you will greet customers, operate the register, and assist the pharmacist under supervision. You will handle prescriptions, process transactions, and help maintain stock and pharmacy workflows with attention to accuracy and safety.

The position emphasizes customer service, retail experience, and willingness to work evenings/weekends, with opportunities to learn PTCB-related practices and grow within Walgreens stores.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills to count, measure and weigh medications.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Greet customers and assist with product needs to ensure a positive experience.
• Operate cash register and handle transactions accurately.
• Assist pharmacist under supervision and support prescription processing.
• Maintain clean, organized counters and shelves and restock items as needed.
• Support pharmacy operations, including inventory management and paperwork.
• Provide customer service in photo, pickup, and other store services.

Skills

Customer service

English fluency

Math skills

Computer skills

Inventory knowledge

Teamwork

Education

PTCB certification

Job description

Walgreens Co. is seeking a Pharmacy Clerk/Cloak role where you will greet customers, operate the register, and assist the pharmacist under supervision. You will handle prescriptions, process transactions, and help maintain stock and pharmacy workflows with attention to accuracy and safety.

The position emphasizes customer service, retail experience, and willingness to work evenings/weekends, with opportunities to learn PTCB-related practices and grow within Walgreens stores.