Pharmacy Concierge & Customer Care

Walgreens Co.; Rogers (MN); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Rogers, MN is hiring for a Customer Experience/Pharmacy Support role. You will greet customers, operate the cash register, process purchases, and assist the pharmacist under direct supervision using pharmacy systems to obtain patient and drug information and to process prescriptions.

The position emphasizes friendly, efficient service, adherence to regulations, and teamwork. Prior retail or pharmacy exposure and good math skills are preferred; bilingual not required.

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist, under direct supervision, in the practice of pharmacy. Uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale and assists with stock rotation and merchandising.
• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager, including filling prescriptions and assisting with workflow.

Skills

Customer service

Retail experience

English fluency

Friendly demeanor

Tools

Pharmacy systems

Job description

Walgreens Co. in Rogers, MN is hiring for a Customer Experience/Pharmacy Support role. You will greet customers, operate the cash register, process purchases, and assist the pharmacist under direct supervision using pharmacy systems to obtain patient and drug information and to process prescriptions.

The position emphasizes friendly, efficient service, adherence to regulations, and teamwork. Prior retail or pharmacy exposure and good math skills are preferred; bilingual not required.