Pharmacy Customer Care Specialist

Walgreens; Rochester (MN); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Rochester, MN seeks a dependable teammate to assist licensed pharmacists, deliver friendly customer service, and process prescriptions under supervision. You will operate register, stock shelves, and support inventory and store operations while ensuring compliance with policies.

Prior retail exposure and basic math skills are preferred; PTCB certification or willingness to pursue is a plus. This role offers a path to growth in a busy community pharmacy setting.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months of retail experience preferred.
• Math skills for accurate prescription filling and counting.

Responsibilities

• Registers sales and provides courteous checkout service.
• Assists pharmacists under supervision in processing prescriptions.
• Maintains store appearance and inventory, including shelves and displays.
• Provides customer service in person and over the phone, resolving issues.

Skills

Customer service

Flex schedule

English proficiency

Education

PTCB certification

Tools

Point-of-sale systems

Inventory control knowledge

Job description

Walgreens in Rochester, MN seeks a dependable teammate to assist licensed pharmacists, deliver friendly customer service, and process prescriptions under supervision. You will operate register, stock shelves, and support inventory and store operations while ensuring compliance with policies.

Prior retail exposure and basic math skills are preferred; PTCB certification or willingness to pursue is a plus. This role offers a path to growth in a busy community pharmacy setting.