Pharmacy Care Specialist - Patient-Focused RX Support

H-E-B; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

H-E-B is seeking a Pharmacy Care Representative to join a team focused on delivering exceptional customer service and patient care. You will collaborate with Pharmacists and Pharmacy Technicians to ensure accurate dispensing and efficient service.

The role requires experience in retail, familiarity with RXEVO and POS systems, and strong communication and multitasking abilities to support a fast-paced pharmacy environment.

Qualifications

• Experience in retail and customer service.
• Knowledge of pharmacy-related tasks and RXEVO system.
• Strong communication and customer service skills.
• Cash-handling skills and multitasking ability.

Responsibilities

• Provide superior customer service and patient care in collaboration with Pharmacists and Pharmacy Technicians.
• Process prescriptions, verify patient information, and manage RXEVO documentation.
• Conduct vaccine scheduling, MTM events, and other professional services activities as needed.
• Ensure accurate dispensing and delivery of prescriptions and maintain organized records.

Skills

Customer service

Pharmacy software

Communication

Cash handling

Education

High School Diploma or GED

Tools

H-E-B RXEVO

POS system

Job description

H-E-B is seeking a Pharmacy Care Representative to join a team focused on delivering exceptional customer service and patient care. You will collaborate with Pharmacists and Pharmacy Technicians to ensure accurate dispensing and efficient service.

The role requires experience in retail, familiarity with RXEVO and POS systems, and strong communication and multitasking abilities to support a fast-paced pharmacy environment.