Pharmacy Care & Operations Leader

Ellenco Estágios e Treinamentos; Jacksonville (TX); On-site; USD 130,275 - 191,209; Full time

Job summary

Walgreens is seeking a senior pharmacy leader to manage day-to-day operations, provide comprehensive pharmacy care, and oversee financial performance while ensuring regulatory and company standards are met.

The role includes supervising staff, ensuring accurate dispensing and billing, and delivering clinical services such as immunizations and disease-state management within a patient-centered environment.

Qualifications

• BS in Pharmacy or PharmD from an accredited institution.
• Current pharmacist licensure in the states within the district.
• Certified immunizer or willingness to become an immunizer within 90 days.
• At least 1 year of retail pharmacy experience, including prescription filling, verification, record-keeping, compliance, operations, technology, and insurance.
• Strong knowledge of applicable state and federal controlled-substance laws.

Responsibilities

• Oversee pharmacy operations, including opening/closing, shift scheduling, and task delegation.
• Provide pharmacy consulting services, addressing medication usage, drug interactions, and patient education.
• Offer preventive and clinical healthcare services such as immunizations, diagnostic testing, and disease-state management.
• Ensure proper compounding, dispensation, verification, and review of prescribed medications in compliance with regulations and company policies.
• Manage workflow to enhance efficiency, financial performance, inventory management, and patient experience.
• Lead, coach, and develop pharmacy staff through training, performance management, career progression, and engagement initiatives.
• Engage customers with greeting, assistance, complaint resolution, and proactive service offerings, promoting a shift from transactional to interpersonal interactions.
• Supervise financial controls, including register counts, bank withdrawals, armored car pickups, accurate bookkeeping, invoices, cash reports, and time records.
• Oversee merchandising, displays, and promotional activities to optimize product presentation.
• Maintain knowledge of pharmacy systems, prescription fulfillment, billing, clinical documentation, inventory management, and point-of-sale technology.
• Process and resolve insurance claims, follow up with insurers and providers, and participate in third-party audits.
• Conduct clinical and wellness services, such as immunizations, testing, and virtual product reviews according to company procedures.
• Ensure pharmacy premises are clean, well-maintained, and ready to respond to emergencies.
• Prepare, maintain, and submit required state and federal records, reports, and documentation.
• Recruit, hire, promote, and, when necessary, terminate staff in compliance with corporate and employment laws.
• Facilitate ongoing training compliance, performance feedback, compensation reviews, and employee recognition.
• Communicate regularly with staff through one-on-one sessions, group meetings, and open-dialogue initiatives.

Education

BS in Pharmacy or PharmD

Job description

Walgreens is seeking a senior pharmacy leader to manage day-to-day operations, provide comprehensive pharmacy care, and oversee financial performance while ensuring regulatory and company standards are met.

The role includes supervising staff, ensuring accurate dispensing and billing, and delivering clinical services such as immunizations and disease-state management within a patient-centered environment.