Pharmacy Manager — Patient Care & Operations Leader

Walgreens; Franklin (WI); On-site; USD 139,000 - 188,000; Full time

Job summary

Walgreens seeks an experienced Pharmacy Manager to lead store pharmacy operations, ensuring compliant dispensing, optimized workflow, and patient-centered care. You will supervise staff, manage inventory, and uphold regulatory standards while expanding clinical services and immunizations.

Responsibilities include counseling patients, drug therapy reviews, and maintaining high-quality service, all while collaborating with store leadership to grow the pharmacy business and improve patient outcomes.

Qualifications

• BS in Pharmacy or Pharm D Degree from an accredited educational institution.
• Current pharmacist licensure in the states within the district.
• Certified Immunizer or willing to become an immunizer within 90 days of hire.
• At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and insurance billing.
• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
• An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).

Responsibilities

• Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products.
• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
• Reviews, interprets, and accurately dispenses prescribed medications, as required.
• Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions.
• Ensures the use of Good Faith Dispensing in conjunction with state and federal laws when filling prescriptions.
• Collaborates with Store Manager to define and develop new strategic business opportunities.
• Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers.
• Ensures insurance claims are processed accurately to prevent payment rejections.
• Follows up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies.
• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services.
• Partners with centralized support for patient registration and issue resolution; in virtual environments, conducts virtual product reviews following company procedures.
• Manages maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes.
• Prepares and submits all records and reports required by state and federal laws to run the pharmacy business.

Skills

Pharmacy operations

Insurance billing

Recordkeeping

Compliance

Education

BS in Pharmacy or Pharm D Degree

Tools

Pharmacy software

Job description

Walgreens seeks an experienced Pharmacy Manager to lead store pharmacy operations, ensuring compliant dispensing, optimized workflow, and patient-centered care. You will supervise staff, manage inventory, and uphold regulatory standards while expanding clinical services and immunizations.

Responsibilities include counseling patients, drug therapy reviews, and maintaining high-quality service, all while collaborating with store leadership to grow the pharmacy business and improve patient outcomes.