Pharmacy Care Management Leader

Health Care Service; Chicago (IL); Hybrid; USD 102,000 - 184,000; Full time

Job summary

Health Care Service Corporation in Chicago seeks an experienced Clinical Pharmacist leader to direct medication therapy management services across multiple accounts. The role oversees operations, staffing, and performance alignment with clinical standards.

You will collaborate with clinical, analytics and operations teams to implement processes, coach pharmacists, and drive continuous improvement in MTM and specialty programs.

Qualifications

• Licensed US Pharmacist with active license.
• 3 years of management/leadership experience.
• 5 years of pharmacy practice experience.
• Proficient with MS Word, Excel, and databases.
• Strong verbal and written communication skills.
• Knowledge of guidelines, pharmaco-economics, and quality improvement.
• Ability to handle multiple priorities and professional communications.

Responsibilities

• Lead and manage a team of Clinical Pharmacists responsible for MTM services across accounts.
• Oversee day-to-day operations ensuring services are delivered efficiently and to clinical standards.
• Segment and manage accounts by package type, aligning staffing with each account's needs.
• Monitor operational performance, productivity, quality, and KPIs.
• Develop, implement and optimize processes and workflows for efficiency.
• Partner with clinical, client-facing, analytics, and operational teams.
• Support implementation and onboarding of new accounts including staffing and training.
• Coach, develop, and evaluate Clinical Pharmacists for accountability and excellence.

Skills

Leadership

Verbal & written communication

Drug information

Pharmacoeconomics

Quality improvement

Account management

Education

Pharmacist license (US)

Tools

Microsoft Word

Excel

Relational databases

Job description

Health Care Service Corporation in Chicago seeks an experienced Clinical Pharmacist leader to direct medication therapy management services across multiple accounts. The role oversees operations, staffing, and performance alignment with clinical standards.

You will collaborate with clinical, analytics and operations teams to implement processes, coach pharmacists, and drive continuous improvement in MTM and specialty programs.