Pharmacy Automation Onsite Administrator - Boston, MA

Omnicell; Boston (MA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

Voluntary wellness program

Life insurance

Disability insurance

Retirement plan with matching

Paid time off

Job summary

Omnicell is seeking an Automation Onsite Administrator in Boston, MA to support Omnicell solutions and ensure optimal customer outcomes. The role focuses on maintaining customer relationships, data reporting, and system optimization while coordinating enhancements and training.

The position requires hospital pharmacy experience, MA license, and the ability to commute daily to the Boston site with a Monday–Friday day or mid shift. Base compensation ranges from $32.00 to $38.00 per hour.

Qualifications

• Active National Pharmacy Technician Certificate (PTCB/CPhT/EXCPT).
• Active State Board of Pharmacy Technician License / Registration for MA.
• 2 years of hospital healthcare or hospital medication inventory environment.
• Drug Screen: Required.

Responsibilities

• Proactive management and administration of the Omnicell system for a customer.
• Generate reports per best practices and analyze/disseminate information to resources.
• Provide optimization services and analysis for customers.
• Identify opportunities for inventory improvement.
• Retrieve and analyze data from Omnicell and customer systems to create custom views.
• Conduct and manage in-service training, including needs analysis and evaluations.
• Monitor customer satisfaction with systems.
• Perform onsite triage and troubleshooting of Omnicell products.
• Coordinate system enhancements, upgrades, and beta activities.
• Identify problems and coordinate cross-department tasks as needed.
• Attend required training/meetings for Omnicell or customer.
• Maintain a positive relationship with the customer.

Skills

Excel proficiency

Data analysis

Reporting

Communication skills

Independent work

Multi-project management

Presentation to leadership

Education

Active National Pharmacy Technician Certificate

MA Pharmacy Technician License/Registration

Associate’s degree

Tools

Omnicell systems

Microsoft Excel

Job description

Automation Onsite Administrator - Boston, MA

The Automated Onsite Administrator (AOA) provides support for Omnicell solutions to ensure desired customer outcomes. This role builds and maintains the relationship between the client and Omnicell by consistently confirming the optimization and efficient use of the Omnicell systems.

Automation Onsite Administrator - Boston, MA

The Automated Onsite Administrator (AOA) provides support for Omnicell solutions to ensure desired customer outcomes. This role builds and maintains the relationship between the client and Omnicell by consistently confirming the optimization and efficient use of the Omnicell systems.

Key Responsibilities

• Proactive management and administration of the Omnicell system for a customer.
• Manage the generation of reports following best practices and analyze or disseminate report information to appropriate resources
• Provide optimization services and analysis for customers.
• Identify opportunities for inventory improvement.
• Retrieve and analyze data from Omnicell and various customer systems to create custom views.
• Conduct and manage the in-service training process of Omnicell products that includes analysis of training needs, creation of effective presentations and evaluation of re-training needs for customer’s end users.
• Continually evaluate/monitor customer’s satisfaction with systems
• Perform onsite triage and troubleshooting of Omnicell products, including minor repairs when needed.
• Coordinate required system enhancements, upgrades, and beta activities.
• Identify problems and coordinate tasks necessary to solve them. (This may include interdepartmental task coordination).
• Attend required training/meetings as needed for Omnicell or for customer.
• Maintain a positive working relationship with the customer.

Required Knowledge and Skills

• Proficiency with Microsoft Excel, gathering data from different sources and merging information into a single output.
• Strong management, presentation, planning and organizational skills.
• Excellent interpersonal communication skills, both written and verbal.
• Able to build trust and rapport with customer departments in which they interact.
• A self-starter who can work independently.
• Ability to handle multiple projects at one time.
• Ability to present to various levels in an organization from newly hired technicians to department chiefs.

Basic Qualifications

• Active National Pharmacy Technician Certificate (PTCB/CPhT/EXCPT)
• Active State Board of Pharmacy Technician License / Registration for your resident state of MA
• 2 years of experience within a hospital (healthcare) or hospital medication inventory / materials management environment.
• Drug Screen: Required.

Preferred Knowledge And Skills

• Associate’s degree
• In-depth knowledge of Omnicell products.
• Knowledge of acute-care distribution of medications and/or supplies.

Work Conditions

• Hospital Pharmacy setting
• Able to commute daily to assigned site: 1 Boston Medical Center Pl, Boston, MA 02118
• Working hours: Monday to Friday, Day or Mid Shift (customer may request different shifts if project required)
• Hazardous medications

Drug Screen: Required

Base Compensation: $32.00 to $38.00

(Actual compensation is subject to variation due to such factors as location, education, experience, and skillset. We offer a comprehensive benefits package, including medical, dental and vision plans covering eligible US employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and paid time off.)