Pharmacy Automation Onsite Administrator - Boston, MA

Omnicell, Inc.; Boston (MA); Presencial; USD 44.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision plans

Retirement plans with matching

Paid time off

Life insurance

Disability coverage

Descripción de la vacante

Omnicell, Inc. in Boston, MA is hiring an Automation Onsite Administrator to support customer Omnicell solutions and optimize system usage.

The role focuses on proactive system management, reporting, and training to ensure optimal pharmacy operations at the site. The candidate will handle data analysis, inventory optimization opportunities, and onsite troubleshooting while maintaining strong customer relations.

Formación

• Proficiency with Microsoft Excel and merging data from multiple sources.
• Strong planning, organizational and presentation skills.
• Excellent written and verbal communication.
• Self-starter capable of working independently.
• Ability to manage multiple projects simultaneously.
• Experience in hospital medication inventory or materials management.
• Active national certification and MA pharmacy technician license/registration.

Responsabilidades

• Proactive management and administration of the Omnicell system for the customer.
• Generate reports and analyze/disseminate information to relevant resources.
• Provide optimization services and analysis for customers.
• Identify opportunities for inventory improvement.
• Retrieve/analyze data to create custom views.
• Conduct in-service training and evaluate retraining needs for end users.
• Monitor and improve customer satisfaction with systems.
• Onsite triage and troubleshooting of Omnicell products (incl. minor repairs).
• Coordinate system enhancements, upgrades, and beta activities.
• Attend required training/meetings and maintain positive customer relations.

Conocimientos

Excel

Reporting & data analysis

Interpersonal communication

Project management

Independent work

Educación

Associate’s degree

National Pharmacy Technician Certificate

MA Pharmacy Technician License

Herramientas

Omnicell knowledge

Descripción del empleo

Automation Onsite Administrator - Boston, MAThe Automated Onsite Administrator (AOA) provides support for Omnicell solutions to ensure desired customer outcomes. This role builds and maintains the relationship between the client and Omnicell by consistently confirming the optimization and efficient use of the Omnicell systems.Key ResponsibilitiesProactive management and administration of the Omnicell system for a customer.Manage the generation of reports following best practices and analyze or disseminate report information to appropriate resourcesProvide optimization services and analysis for customers.Identify opportunities for inventory improvement.Retrieve and analyze data from Omnicell and various customer systems to create custom views.Conduct and manage the in-service training process of Omnicell products that includes analysis of training needs, creation of effective presentations and evaluation of re-training needs for customer’s end users.Continually evaluate/monitor customer’s satisfaction with systemsPerform onsite triage and troubleshooting of Omnicell products, including minor repairs when needed.Coordinate required system enhancements, upgrades, and beta activities.Identify problems and coordinate tasks necessary to solve them. (This may include interdepartmental task coordination).Attend required training/meetings as needed for Omnicell or for customer.Maintain a positive working relationship with the customer.What You BringRequired Knowledge and SkillsProficiency with Microsoft Excel, gathering data from different sources and merging information into a single output.Strong management, presentation, planning and organizational skills.Excellent interpersonal communication skills, both written and verbal.Able to build trust and rapport with customer departments in which they interact.A self-starter who can work independently.Ability to handle multiple projects at one time.Ability to present to various levels in an organization from newly hired technicians to department chiefs.Basic QualificationsActive National Pharmacy Technician Certificate (PTCB/CPhT/EXCPT)Active State Board of Pharmacy Technician License / Registration for your resident state of MA2 years of experience within a hospital (healthcare) or hospital medication inventory / materials management environment.Drug Screen: Required.Preferred Knowledge and SkillsAssociate’s degreeIn-depth knowledge of Omnicell products.Knowledge of acute-care distribution of medications and/or supplies.Work ConditionsHospital Pharmacy settingAble to commute daily to assigned site: 1 Boston Medical Center Pl, Boston, MA 02118Working hours: Monday to Friday, Day or Mid Shift (customer may request different shifts if project required)Hazardous medications#LI-JC1#LI-Boston, MADrug Screen: RequiredBase Compensation: $32.00 to $38.00(Actual compensation is subject to variation due to such factors as location, education, experience, and skillset. We offer a comprehensive benefits package, including medical, dental and vision plans covering eligible US employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and paid time off.)About UsAt Omnicell, innovation starts with people who are passionate about making healthcare safer and smarter. Since 1992, we’ve been transforming the future of pharmacy care through bold ideas and hands-on solutions that make a real impact on clinicians and patients’ lives.We build outcomes-driven technology—from robotics to intelligent software—that helps clinicians work more efficiently and ensures patients get the care they need. Every improvement, every breakthrough, every idea is rooted in our belief that better is always possible.But what sets us apart isn’t just the work we do, it’s how we do it. Our Culture of Care shapes everything, from how we show up for each other to how we solve tough problems together. You’ll find a team that has your back, leaders who listen, and a shared commitment to building something that matters.Here, careers are more than job titles, they are journeys of purpose and possibility. Whether you’re just getting started or ready to grow in new directions, we’ll meet you where you are, with support, flexibility, and opportunity that matches your ambition.If you’re driven by purpose and ready to shape what’s next in healthcare, there’s a place for you at Omnicell.EEO, Privacy, and AdaptabilityOmnicell welcomes applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at [e-mail] Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations. Learn more about our privacy practices: https://www.omnicell.com/privacy/Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.