Pharmacy Automation Field Technician (Remote/Travel)

Partners Pharmacy; Winston-Salem (NC); À distance; USD 30 000 - 47 000; Plein temps

Résumé du poste

Partners Pharmacy is hiring a Field Service Technician to perform installations, maintenance, and troubleshooting of Passport and related equipment at customer sites across Yadkinville, Winston-Salem, and Greensboro in North Carolina. The role requires strong electro-mechanical skills and customer service focus.

Travel locally within NC is required with 6am–6pm hours and standby pay on weekends. A two-year technical degree and 2+ years in field service are preferred, along with basic IT and MS

Qualifications

• Associate's degree or equivalent from two-year college or technical school.
• 2+ years related field service experience preferred.
• Experience with medical equipment or automation is a plus.

Responsabilités

• Provide field service support and maintenance for Passport system and pharmacy products.
• Installations at customer sites and perform pre-install surveys.
• Troubleshoot escalated issues and diagnose repairs.
• Schedule and manage service calls across assigned regions.
• Coordinate with engineering and management to resolve problems.
• Educate customers on basic operation of their machine.

Connaissances

Customer service

Electro-mechanical

IT knowledge

Troubleshooting

Formation

Associate's degree

Outils

Microsoft Office

Description du poste

Partners Pharmacy is hiring a Field Service Technician to perform installations, maintenance, and troubleshooting of Passport and related equipment at customer sites across Yadkinville, Winston-Salem, and Greensboro in North Carolina. The role requires strong electro-mechanical skills and customer service focus.

Travel locally within NC is required with 6am–6pm hours and standby pay on weekends. A two-year technical degree and 2+ years in field service are preferred, along with basic IT and MS