Pharmacy Access & Care Coordinator

MedStar Health; Elkridge (MD); On-site; USD 32,000 - 55,000; Full time

Job summary

MedStar Health is seeking a Pharmacy Technician Clinical Coordinator to streamline access to prescribed medications and coordinate with providers, payors, and pharmacies. The role emphasizes benefits investigation, prior authorization, copay assistance, and patient onboarding to ensure timely, patient-centered care.

Responsibilities include coordinating medication delivery, exploring drug replacement services, and telephonic outreach for refills, while maintaining strong patient and provider

Qualifications

• High School Diploma or GED required.
• 3-4 years Pharmacy Technician experience in retail/mail order or specialty pharmacy.
• MD Pharmacy Technician licensure/registration required upon hire.
• National pharmacy technician license (PTCB or ExCPT) required upon hire.

Responsibilities

• Fosters relationships with healthcare providers, payors, and pharmacists to coordinate care.
• Tracks patient refills, outreach to patients, and escalates issues to a pharmacist as needed.
• Researches copay, foundation assistance, and patient financial resources; facilitates enrollment.
• Tracks and completes prior authorization and patient assistance enrollments.
• Performs onboarding benefits investigation, order entry, and delivery coordination.
• Ensures patients have resources to adhere to their medication action plan.

Skills

Relationship building

Communication

Care coordination

Benefits investigation

Prior authorization

Patient outreach

Education

High School Diploma or GED

Job description

MedStar Health is seeking a Pharmacy Technician Clinical Coordinator to streamline access to prescribed medications and coordinate with providers, payors, and pharmacies. The role emphasizes benefits investigation, prior authorization, copay assistance, and patient onboarding to ensure timely, patient-centered care.

Responsibilities include coordinating medication delivery, exploring drug replacement services, and telephonic outreach for refills, while maintaining strong patient and provider