Pharmacy Care Coordinator: Access & Adherence

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 40,000 - 54,000; Full time

Job summary

Penn Medicine in Philadelphia is seeking a Pharmacy Technician Care Coordinator to support patients with medication access and adherence under Pharmacist supervision. This role involves coordinating with nurses, physicians, and other team members to ensure timely refills, benefits investigation, and delivery services across service lines.

Strong communication, organization, and critical thinking are essential to help patients navigate copay programs, obtain medications, and maintain continuity

Qualifications

• CPhT- Certified Pharmacy Tech (Required)
• Registered Pharmacy Technician (PA State Board of Pharmacy) (Required)
• H.S. Diploma/GED (Required)
• 1+ years Pharmacy experience as a certified pharmacy technician in a retail/outpatient pharmacy or payor environment (Required)
• 2+ years Pharmacy experience as a certified pharmacy technician in a retail/outpatient pharmacy or payor environment (Preferred)

Responsibilities

• Communicate and document appropriately and effectively with supervisors, physicians, nurse practitioners, unit based pharmacists, social workers, nurse managers, peers, patients/customers and outside agencies
• Collaboration with internal team members to gather appropriate paperwork, prescription, billing information, and/or prescription(s)
• Coordination of medication access and delivery for outpatient use
• Develop and maintain understanding of medication names and drug therapies especially for assigned service lines
• Provides appropriate follow-up relating to patients, clinical practices, and family for pharmaceutical needs and/or additional eligibility information to ensure on-going medication access
• Proficiently execute all accountabilities of Pharmacy Technician 1

Skills

Pharmacy technician

Communication

Documentation

Education

H.S. Diploma/GED

Tools

PA State Board of Pharmacy

Job description

Penn Medicine in Philadelphia is seeking a Pharmacy Technician Care Coordinator to support patients with medication access and adherence under Pharmacist supervision. This role involves coordinating with nurses, physicians, and other team members to ensure timely refills, benefits investigation, and delivery services across service lines.

Strong communication, organization, and critical thinking are essential to help patients navigate copay programs, obtain medications, and maintain continuity