Pharmacy Care Coordinator: Patient Access & Adherence

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Tuition assistance

Job summary

Penn Medicine is seeking a Pharmacy Technician Care Coordinator to support medication access and adherence under Pharmacist supervision. The role involves collaborating with nurses, physicians, pharmacists, and care teams across sites to ensure timely refills and delivery for outpatient services.

The candidate will coordinate benefits, assist with copay programs, verify paperwork, and maintain drug therapy knowledge for assigned service lines, ensuring high-quality patient care.

Qualifications

• High school diploma or GED required.
• 1+ years pharmacy technician experience in a retail/outpatient or payor environment required.
• 2+ years pharmacy technician experience in a retail/outpatient or payor environment preferred.

Responsibilities

• Communicate and document appropriately with supervisors, physicians, nurse practitioners, unit based pharmacists, social workers, nurse managers, peers, patients/customers and outside agencies.
• Collaboration with internal team members to gather appropriate paperwork, prescription, billing information, and/or prescription(s).
• Coordination of medication access and delivery for outpatient use.
• Develop and maintain understanding of medication names and drug therapies especially for assigned service lines.
• Provides appropriate follow-up relating to patients, clinical practices, and family for pharmaceutical needs and/or additional eligibility information to ensure on-going medication access.
• Proficiently execute all accountabilities of Pharmacy Technician 1.

Skills

Communication

Coordination

Critical thinking

Organization

Education

H.S. Diploma/GED

1+ years pharmacy technician experience

Job description

Penn Medicine is seeking a Pharmacy Technician Care Coordinator to support medication access and adherence under Pharmacist supervision. The role involves collaborating with nurses, physicians, pharmacists, and care teams across sites to ensure timely refills and delivery for outpatient services.

The candidate will coordinate benefits, assist with copay programs, verify paperwork, and maintain drug therapy knowledge for assigned service lines, ensuring high-quality patient care.