Pharmaceutical Licensing Application Specialist (Puerto Rico)

lighthouseai-careers; Guaynabo (PR); On-site; USD 42,000 - 58,000; Full time

Job summary

LighthouseAI in Guaynabo, Puerto Rico, seeks a Licensing Support Specialist who will draft state pharmaceutical applications, verify licenses, review materials for accuracy, and track progression in a high‑volume regulatory environment.

Strong English writing, document management, and MS Office skills are essential; familiarity with CRM systems and licensing portals is a plus, with remote or hybrid work possible.

This on‑site role runs Mon–Fri 8:00–4:30 ET, offering a $50,000 annual salary.

Qualifications

• Minimum 1 year of regulatory affairs or licensing experience.
• Experience with licensing portals and CRM systems preferred.
• Familiarity with Boards of Pharmacy, DEA, or FDA is a plus.
• Proficiency in Microsoft Word and basic Excel skills.
• Ability to work in a high-volume, deadline-driven environment.

Responsibilities

• Draft online and hard copy state pharmaceutical applications.
• License verification and review of applications for accuracy.
• Review mail and manage deficiency responses to Boards.
• Maintain document repository and update application progression.
• Administrative tasks using Microsoft Word.

Skills

Regulatory affairs experience

Attention to detail

Strong written communication

Tools

CRM software

Document management systems

Microsoft Office

Job description

About LighthouseAI

LighthouseAI provides pharmaceutical state licensing software and services to pharmaceutical manufacturers, wholesale distributors, logistics companies, and pharmacies. The LighthouseAI product suite includes LighthouseAI Intelligence®, which uses artificial intelligence to automate compliance requirement research, and LighthouseAI Management® which enables maintenance. LighthouseAI creates a stress-free and streamlined state licensing experience with support from our expert industry veterans and professional solutions.

Essential Duties and Responsibilities:

• Perform customer service and support the State Licensing department on day-to-day duties:
• • Draft online and hard copy state pharmaceutical applications;
  • License verification
  • Review signed applications for accuracy and completion;
  • Review outgoing and incoming physical mail (electronically if working remote);
  • Address deficiencies highlighted by the Board on behalf of customer;
  • Update internal database to reflect application progression;
  • Maintain document repository of customer supporting documents, applications and deficiency correspondence;
• Administrative work (basic Microsoft Word skills required);
• Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company and/or its customers.

Work Experience Qualification:

• Minimum of one (1) year of experience in regulatory affairs, licensing, or a related administrative field, preferably in the pharmaceutical, healthcare, or life sciences industries.
• Demonstrated experience with regulatory data entry, application processing, or compliance documentation.
• Familiarity with state or federal regulatory bodies, such as Boards of Pharmacy, DEA, or FDA, is a plus.
• Experience working in a high-volume, deadline-driven environment with a strong attention to detail.
• Prior experience using document management systems, customer relationship management (CRM) software, or licensing portals is preferred.

Other Qualifications:

• Proficient in English communication, both verbal and written, with the ability to craft professional emails and produce clear, well-structured documentation.
• Ability to interpret regulatory instructions and requirements and translate them into accurate application materials.
• Proficient in Microsoft Office Suite (especially Word, Excel, and Outlook); experience with PDF editing tools is a plus.
• Capable of handling sensitive or confidential information with discretion.
• Highly organized with the ability to prioritize and manage multiple tasks simultaneously.
• Self-motivated, adaptable, and comfortable working independently or collaboratively in a remote or hybrid environment.
• Demonstrated problem-solving ability and a proactive approach to addressing application deficiencies or process delays.

Compensation:

$50,000 annual salary

Location:

This position is on-site in Guaynabo, Puerto Rico

Working Hours:

Monday - Friday 8am - 4:30pm ET